Privacy Policy

At Her Little Charms, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal identification information: Name, email address, phone number, shipping address, and billing address.

  • Payment information: Processed securely through our payment providers. We do not store your full card details.

  • Device & usage data: IP address, browser type, pages visited, and time spent on our site (collected via cookies and analytics tools).

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Respond to customer service enquiries

  • Improve our website and shopping experience

  • Send marketing communications (only if you have opted in)

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (such as shipping carriers and payment processors) solely to fulfill your order.

4. Cookies

Our website uses cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings, however this may affect certain features of our site.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us at support@herlittlecharms.com.

7. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please reach out to us at support@herlittlecharms.com.